HELP

1. How to use ITEM SHOP

  • What is an ITEM SHOP?
  • Purchase items and check purchase history

    ITEM SHOP features categories that allow you to purchase by machine model type.
    Select the machine model (VSX, VSS/VS4, VSX-MAX) that you want to apply an item for and proceed with your purchase.

    How to purchase item 1. Select the machine model category.
    2. Select the item you want to purchase.
    3. Click [Purchase] on the details page.
    4. Select the expiration date.
    5. Complete purchase by clicking [Confirm purchase].

    Check item purchase history There are various ways to check your purchase history in the ITEM SHOP. You can check all purchase history easily through the [Settings/Manage TOP] tab in the [MENU] on the top right of the page.
    You can also check your items by machine model as well as your purchase and gift history.

  • Equip and unequip items

    You can easily equip and unequip items depending on your preferences in the ITEM SHOP. Basic methods to apply items are 'Apply custom (apply immediately after purchase)' and 'Custom TOP (apply directly)'.

    1. Apply custom (apply immediately after purchase)
    If you select [Apply custom] after purchasing item, the item will be applied without additional configuration. If there is an item already applied, it will be replaced by the newly purchased item.

    2. Custom TOP (apply, change, or unequip directly)
    Press [MENU] on the right side and select the machine model to equip the item under [Custom] section to freely apply, change, and unequip items.

  • Extend item period

    You can extend item expiration date through item period extension for items you have previously purchased. You can re-use the item at a 20% discount of your original purchase price.
    If you have previously purchased an item before, you can always extend the item period even after the item has expired.

  • Refund item

    There are no item refunds.
    Carefully select your item category and expiration date before purchase.

  • Set and replace online cards

    If you have multiple online cards, you can customize items in various ways by online card.

    You cannot exchange gold or items between cards. Also, you cannot apply items purchased using gold from an online card for another online card.

    How to set or replace cards 1. Click the menu bar at the top.
    2. Click the '▽' icon to the right side of the nickname.
    3. Select the card to replace.

  • Customize item

    Purchased items can be applied quickly by saving as a set depending on your preferences. If you want to group various items into a single theme and apply all at once or if you liked the combination before, try building a set.

    You can create, save, or open a set in the [Custom] page. Also, you can use [Unequip all] or [Extend all] for set items.

  • Types of dart machine models

    There are four types of Phoenix Dart Machines. You must select an item suitable for the model since items you can apply for each model vary.

    You can search for the machine model placed in your home shop or frequently visited shops in [Search SHOP] located at the bottom of the main screen in the Phoenix Dart application.


    VSPhoenix S / VSPhoenix S4

    VSPhoenix X

    VSPhoenix X-MAX

2. Types of item

  • Item category (VSS/VS4)

    Category classification is as shown in the following table.

    Category1 Category2 Category3 Description
    VSS/VS4 Screen Picture Screen applied with still image
    Motion Screen applied with 3D image and videop
    Effect Frame Item decorating frame around the camera reflecting the image of the player in a match
    Dart Throw Item portraying darts flying across the screen in a match
    Bull Effect Item activated after hitting a BULL
    Triple Effect Item activated after hitting triple for 15, 16, 17, 18, 19, and 20
    Mark Effect Item activated when there are three darts thrown in round 1 with more than 5 marks (only cricket)
    Award LOWTON Item activated when total score of three darts thrown in round 1 is between 100~150 points
    HIGHTON Item activated when total score of three darts thrown in round 1 is between 151~177 points
    TON80 Item activated when total score of three darts thrown in round 1 is 20 triple
    HAT TRICK Item activated when all three darts thrown in round 1 hit a BULL
    WHITE HORSE Item activated when three darts thrown in round 1 hit triples for different cricket numbers (only cricket)
    PHOENIX EYE Item activated when all three darts thrown in round 1 hit double BULLs
    THREE IN A BED Item activated when all three darts thrown in round 1 hit a triple or a double for the same number (three darts hitting double or triple of a cricket number for cricket mode)
    9 MARK Item activated when all three darts thrown in round 1 land in triple and achieve 9 marks
    Sound Triple Sound A sound effect item played when you hit a triple
    Bull Sound A sound effect item played when you hit a BULL (S-BULL, D-BULL included)

    *Screen : Main scren background applied in dart machine screen
    *Effect : An effect that is displayed in a specific screen or depending on conditions such as BULL, triple, etc.
    *Award : An effect activated when you achieve a certain score or meet a certain condition according to the rules of dart game
    *Sound : A sound effect item that is played when you hit a BULL or a triple

  • Item category (VSX)

    Category classification is as shown in the following table.

    Category1 Category2 Category3 Description
    VSX Screen Picture Screen applied with still image
    Motion Screen applied with 3D image and videop
    Effect Numbering Effect An effect item that reacts depending on the dart number hit by the player
    Dart Throw Item portraying darts flying across the screen in a match
    Bull Effect Item activated after hitting a BULL
    Triple Effect Item activated after hitting triple for 15, 16, 17, 18, 19, and 20
    Mark Effect Item activated when there are three darts thrown in round 1 with more than 5 marks (only cricket)
    Award LOWTON Item activated when total score of three darts thrown in round 1 is between 100~150 points
    HIGHTON Item activated when total score of three darts thrown in round 1 is between 151~177 points
    TON80 Item activated when total score of three darts thrown in round 1 is 20 triple
    HAT TRICK Item activated when all three darts thrown in round 1 hit a BULL
    WHITE HORSE Item activated when three darts thrown in round 1 hit triples for different cricket numbers (only cricket)
    PHOENIX EYE Item activated when all three darts thrown in round 1 hit double BULLs
    THREE IN A BED Item activated when all three darts thrown in round 1 hit a triple or a double for the same number (three darts hitting double or triple of a cricket number for cricket mode)
    9 MARK Item activated when all three darts thrown in round 1 land in triple and achieve 9 marks
    Sound Triple Sound A sound effect item played when you hit a triple
    Bull Sound A sound effect item played when you hit a BULL (S-BULL, D-BULL included)

    *Screen : Main scren background applied in dart machine screen
    *Effect : An effect that is displayed in a specific screen or depending on conditions such as BULL, triple, etc.
    *Award : An effect activated when you achieve a certain score or meet a certain condition according to the rules of dart game
    *Sound : A sound effect item that is played when you hit a BULL or a triple

  • Build set item

    A set item can bundle items in various combinations for easier item selection.
    You can purchase them at a lower price than purchasing individual items.

    Category1 Category2 Category3 Description
    VSS/VS4 Set Theme Set A set item that can purchase various items at once by theme (included items vary)
    Beginner Set A 15-days experience set item that consists of essential items for dart beginners
    Award Set A set item that can purchase various items at once by award category (included items vary)
    VSX Set Theme Set A set item that can purchase various items at once by theme (included items vary)
    Beginner Set A 15-days experience set item that consists of essential items for dart beginners
    Interact Set A reactive item only applied in VSX which is a set item that generates various effects depending on dart board score or reaching a certain score
    Award Set A set item that can purchase various items at once by award category (included items vary)

3. Gift/Ask for item

  • Gift item

    You can express your feelings towards your friends and opposition through 'Gift item' function. Gift items expire after 30 days.

    How to send item gift 1. Select the item you want to gift in the item page.
    2. Click [Gift] under item details.
    3. Select the player to send the gift under [Friends] or [Recent matches].
    4. After sending is complete, the item is delivered to your friend's gift inbox.

    Q. Can you send gifts to players that do not appear under [Friends] or [Recent matches]? No. There is currently no function to send gifts to players that do not appear under these lists. Try adding your opposition to your friends list!

    Q. Can you send gifts to players in another country? A. No. You can only send gifts to players accessing the game within the same country. Currently, the game does not support a function to send gift to players in another country.

  • Check gifts received

    You can check gifted items in [Gift inbox]. You can check gifted items by clicking the gift inbox icon in the main page of the ITEM SHOP or under [Settings/Manage TOP] under [MENU].

    Expiration date for gifted items is calculated from the date the recipient has checked the [Gift inbox], not the date the gift was sent. If the gift remains uncollected in the [Gift inbox] for more than seven days, the gift usage period will be automatically reduced.

    (Example)
    Player A has sent a screen item (30 days) as a gift to Player B on January 1. Player B has collected the gift in the [Gift inbox] ten days after receiving the gift. The remaining usage period for the item received by Player B is now 28 days after two days were deducted.

  • Ask

    'Ask' is a function where a player can request a friend to purchase an item added to their cart. Tell your friend about the gift you want for and receive gifts.
    You need '10 hearts (♥)' for each time you ask for a gift. '1 Heart (♥)' will be provided every 10 matches.

    How to Ask 1. Select the item you desire.
    2. Click [Ask] in item details page.
    3. Select a friend and send your request.

    How to check your requests and how your friends can check your requests 1. Access [Gift inbox].
    2. You can check the requests you have received and the list of friends you have requested under [Requests].

4. How to use GOLD

  • What is GOLD?

    Gold is the game point used in Phoenix Dart. Gold is awarded based on gold award policy after you enjoy your game through the Phoenix Dart machine. Use the gold to purchase items for more entertaining and immersive gaming experience.

    ※ Caution
    Gold is not awarded if you play the game without Phoenix Dart online card touch scan or QR code scan through the Phoenix Dart app.

  • Conditions for accumulating GOLD

    Gold is accmulated after conclusion of the final round for each match. If a player leaves the game or if the game is suspended before being concluded, gold will not be awarded.

    The maximum amount of gold a player can earn through a single match is not relevant to the match fee.
    Refer to [05. How to acquire GOLD] for more details.

  • How to check your GOLD

    How to check through Phoenix Dart web/app 1. Visit the ITEM SHOP page and log in..
    2. You can check the amount of gold (ⓖ icon) you have at the center of the main page.

    How to check gold usage history 1. Click the [MENU] bar on the top right.
    2. Check all your purchase history under [Item purchase/exchange history].

5. How to acquire GOLD

  • Acquire GOLD: VS GAME (1:1 match)

    What is VS GAME (1:1 match)? It is a match where you compete in a 1:1 match against an opponent player. You can play VS GAME (1:1 match) in the following dart games.
    - 01 GAME(301,501,701)
    - COUNT-UP
    - STANDARD CRICKET

    Gold you can earn through VS GAME (1:1 match) You can only be awarded up to 30 gold per match in a VS GAME (1:1 match). The rules for gold award system are as follows.

    Rules 1. Base gold
    - 10 Gold is awarded regardless of match result when you participate in a VS GAME
    Rules 2. Winner's gold
    - Additional 10 gold is awarded for the winner of a VS GAME
    Rules 3. Bonus gold
    - Up to 10 bonus gold is awarded depending on the type of awards earned during a match

    Refer to [e. Bonus gold details] for more details regarding bonus gold.

  • Acquire GOLD: VS GAME (Team match)

    What is VS GAME (team match)? This is a match where you form teams (2:2, 4:4, etc.) to compete instead of a 1:1 match.

    Gold you can earn through VS GAME (team match) 10 Gold (base gold)is awarded to all players participating in a team match. There are no additional gold awards for winners or as a bonus.

  • Acquire GOLD: I-ROBOT

    What is I-ROBOT? It is a 1:1 match mode against a virtula robot.
    You can play I-ROBOT mode in the following dart games.
    - 01 GAME(301,501,701)
    - COUNT-UP
    - STANDARD CRICKET

    Gold you can earn through I-ROBOT 10 Gold (base gold) is awarded to all players participating in I-ROBOT. There are no additional gold awards for winners or as a bonus.

  • Acquire GOLD: Battle Dart

    What is Battle Dart? It is a game mode and space for players around the world to enjoy real-time multi-user games.

    Gold you can earn through Battle Dart You can earn up to 20 gold by participating in Battle Dart. 10 Gold (base gold) is awarded to all players participating in Battle Dart and players can earn up to 10 bonus gold.

  • Bonus GOLD details

    Bonus gold is awarded when players earn awards during a match. The maximum amount of bonus gold a player can earn through a single match is 10 gold.
    Refer to the score table for the amount of gold you can earn through in-game awards.

    ※ Award score table 01 GAME (301.501.701) and COUNT-UP
    - 3 GOLD : PHOENIX EYE, TON 80
    - 2 GOLD : THREE IN A BED, HIGH TON, HAT TRICK
    - 1 GOLD : LOW TON

    CRICKET
    - 3 GOLD : WHITE HORSE, PHOENIX EYE, TON 80, 9 MARK,
    - 2 GOLD : THREE IN A BED (Triple and double included), HAT TRICK, 8 MARK, 7 MARK
    - 1 GOLD : 6 MARK, 5 MARK

    For example, you will obtian 6 gold by achieving PHOENIX EYE(3), HIGH TON(2), LOW TON(1) in game 501.